Legal & Compliance

Legal Notice & Terms

Official business disclosures, regulatory compliance details, and general terms of service governed by the laws of the Grand Duchy of Luxembourg.

Table of Contents

Part 2: General Terms & Conditions (GTC)

The following General Terms and Conditions govern all contracts, services, deliverables, and projects provided by RC Claudio Rocchio (the "Developer") to any commercial enterprise, business, organization, or individual (the "Client").

1. Scope & Acceptance

Any project request, work order, or signed proposal/quotation submitted to the Developer implies the Client's unreserved acceptance of these Terms and Conditions. These terms shall prevail over any terms of purchase or contradicting specifications of the Client, unless explicitly agreed in writing by the Developer.

2. Project Estimates, Quotations & Work Orders

All estimates and quotations issued by the Developer are non-binding and valid for a period of thirty (30) calendar days from the date of issuance, unless stated otherwise. A contract is considered formed and binding only upon the receipt by the Developer of the signed quotation (bearing the handwritten mention "Good for agreement" or digital signature of the Client) accompanied by the payment of any requested deposit (down-payment).

3. Client's Obligations & Provision of Assets

The Client is solely responsible for providing all necessary text content, high-resolution branding assets (logos, colors), imagery, licenses, credentials, and structural input required for the execution of the services. Delay in providing these assets will automatically release the Developer from any agreed delivery schedule and deadlines, and may incur additional administration or delay fees.

4. Billing, Payment Terms & Claims

Unless specified otherwise in writing in the custom proposal, all services are billed as follows:

  • Deposit: 30% down-payment due upon signing the quotation and before project kickoff.
  • Milestone Payment (if applicable): 40% due upon template/mockup approval.
  • Final Balance: 30% due upon deployment, website publication (going live), or transfer of ownership of the deliverables.

Invoices are payable in EUR (€) via wire transfer within fourteen (14) calendar days from the invoice issuance date.

  • Late Payment Interest: Late payment interest is calculated at a rate of 8% per annum.
  • Claims & Complaints: Any complaint or claim regarding the deliverables or invoices must be made in writing within eight (8) calendar days of receipt. After this period, the works and invoices shall be deemed accepted without reservation.

5. Intellectual Property & Transfer of Ownership

The Developer retains full intellectual property rights, copyright, and source code ownership of all mockups, source codes, custom designs, and visual work developed during the project until all outstanding invoices, including final balances and interest fees, have been paid in full by the Client. Upon complete payment, the Developer transfers all exploitation rights for the specific digital medium to the Client.

Unless explicitly refused by the Client in writing, the Developer reserves the right to include a subtle signature attribution in the footer of the developed website (e.g. "Design by claudiorocchio.com") and showcase the finished project in his online portfolio for advertising purposes.

6. Warranties & Limitation of Liability

The Developer guarantees that all websites and custom applications are developed in accordance with current web standards, responsive practices, and modern browsers at the date of delivery. The Developer cannot be held liable for malfunctions, security breaches, database leaks, or compatibility conflicts caused by third-party modifications, hosting environment updates, plugin updates, server breakdowns, or changes made by the Client or external parties after the official project sign-off.

7. Data Protection & Confidentiality (GDPR)

Both parties agree to treat all commercial details, proprietary information, and project materials exchanged during the project as strictly confidential. In accordance with the General Data Protection Regulation (Regulation (EU) 2016/679) and the Luxembourg National Commission for Data Protection (CNPD) regulations, any personal data collected during the project will only be used for the execution of the services and administrative invoicing.

8. Governing Law and Exclusive Jurisdiction

These terms and conditions, and any contracts formed hereunder, are exclusively governed by and construed in accordance with the laws of the Grand Duchy of Luxembourg.

In case of dispute, the courts of Luxembourg-Ville shall have exclusive jurisdiction.